Tech FAQs | Blended Learning Support

Surrey Schools One

Surrey Schools One

Tech FAQs

All FAQs

Adobe Reader and Adobe Acrobat have been removed from my Mac. How do I download it?

How do I add an additional presenter to my meeting before the meeting starts? (for example, a TTOC)

How do I archive my class team?

How do I convert a Google Slides file (e.g. from Teachers Pay Teachers) so that I can use it as a digital worksheet or handout with my class?

How do I create a choice board for my students?

How do I create a Forms poll in Teams posts or in a Teams meeting?

How do I create a rubric for assessment in Teams assignments?

How do I delete a recording of a Teams channel meeting?

How do I download Teams or Zoom for my phone?

How do I empty my browser's cache?

How do I empty the Teams cache on my Mac computer?

How do I empty the Teams cache on my Windows computer?

How do I enable cloud accounts in MakeCode Arcade so that my students can save their projects to their Office 365 accounts?

How do I extract certain pages from a PDF?

How do I get permission to edit my school's website on surreyschools.ca? And how do I edit the website?

How do I install Copilot as an app on my laptop?

How do I make a video recording of my screen? (i.e. How do I create a screencast?)

How do I record a video of myself teaching for asynchronous learning?

How do I save posts in Teams so that I can read them or find them later?

How do I sign up for Canva for Education?

How do I stop my students from muting others and removing others from a Teams meeting?

How do I teach my face-to-face students and my online students at the same time?

How do I turn on the Teams new meeting experience so I can see all of my students?

How do I update my school's iPads?

How do I use an Elmo document camera with Teams meetings?

How do I use an IPEVO document camera with my class?

How do I use breakout rooms in Teams?

How do I use my iPad as a document camera for Teams meetings?

How do my students hand in a video (or any large file) for an assignment?

I can't login to Office 365 and Surrey Schools websites with Chrome. How do I fix this?
Teams

How do I add an additional presenter to my meeting before the meeting starts? (for example, a TTOC)

How do I archive my class team?

How do I convert a Google Slides file (e.g. from Teachers Pay Teachers) so that I can use it as a digital worksheet or handout with my class?

How do I create a choice board for my students?

How do I create a Forms poll in Teams posts or in a Teams meeting?

How do I create a rubric for assessment in Teams assignments?

How do I delete a recording of a Teams channel meeting?

How do I download Teams or Zoom for my phone?

How do I empty my browser's cache?

How do I empty the Teams cache on my Windows computer?

How do I make a video recording of my screen? (i.e. How do I create a screencast?)

How do I record a video of myself teaching for asynchronous learning?

How do I save posts in Teams so that I can read them or find them later?

How do I stop my students from muting others and removing others from a Teams meeting?

How do I teach my face-to-face students and my online students at the same time?

How do I turn on the Teams new meeting experience so I can see all of my students?

How do I use an Elmo document camera with Teams meetings?

How do I use an IPEVO document camera with my class?

How do I use breakout rooms in Teams?

How do I use my iPad as a document camera for Teams meetings?

How do my students hand in a video (or any large file) for an assignment?

I can't login to Office 365 and Surrey Schools websites with Chrome. How do I fix this?

My Mac won't let me screenshare with Teams. How do I get it to work?

What is the best way to hold a virtual event? Should I use a Teams meeting, a Teams webinar, or a Teams Live Event?
Meetings

How do I add an additional presenter to my meeting before the meeting starts? (for example, a TTOC)

How do I create a Forms poll in Teams posts or in a Teams meeting?

How do I delete a recording of a Teams channel meeting?

How do I record a video of myself teaching for asynchronous learning?

How do I stop my students from muting others and removing others from a Teams meeting?

How do I teach my face-to-face students and my online students at the same time?

How do I turn on the Teams new meeting experience so I can see all of my students?

How do I use an Elmo document camera with Teams meetings?

How do I use an IPEVO document camera with my class?

How do I use breakout rooms in Teams?

How do I use my iPad as a document camera for Teams meetings?

My Mac won't let me screenshare with Teams. How do I get it to work?

What is the best way to hold a virtual event? Should I use a Teams meeting, a Teams webinar, or a Teams Live Event?
Assignments

How do I convert a Google Slides file (e.g. from Teachers Pay Teachers) so that I can use it as a digital worksheet or handout with my class?

How do I create a choice board for my students?

How do I create a rubric for assessment in Teams assignments?

How do my students hand in a video (or any large file) for an assignment?
General

Adobe Reader and Adobe Acrobat have been removed from my Mac. How do I download it?

How do I convert a Google Slides file (e.g. from Teachers Pay Teachers) so that I can use it as a digital worksheet or handout with my class?

How do I create a choice board for my students?

How do I download Teams or Zoom for my phone?

How do I empty my browser's cache?

How do I enable cloud accounts in MakeCode Arcade so that my students can save their projects to their Office 365 accounts?

How do I get permission to edit my school's website on surreyschools.ca? And how do I edit the website?

How do I install Copilot as an app on my laptop?

How do I make a video recording of my screen? (i.e. How do I create a screencast?)

How do I sign up for Canva for Education?

How do I teach my face-to-face students and my online students at the same time?

How do I update my school's iPads?

I just logged into Canva and I can't find my projects! How do I find my content?

I'm having trouble hosting a Minecraft world from home. How do I fix this with port forwarding?

My old teacher laptop (MacBook) is so slow! What can I do to speed it up?

What kind of iPad keyboard cases are available through the district catalogue?

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Surrey Schools (SD36)
14033 92 Avenue
Surrey, B.C. Canada
V3V 0B7
Phone: 604-596-7733

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